About Course

This course contain all the aspect of auto mobile security from Ceremic Tint,Tracker,Dashcam, and Glass fortification.

Course Content

Module 1
Ceramic Tint Film Staff Guide

Ceramic Tint Film Staff Guide
Ceramic tint film is a premium window tint option designed for superior protection, heat reduction, and enhanced privacy. Unlike regular tints, ceramic tints contain no metal or dye, making them highly durable and effective in blocking UV rays and heat.

Why Choose Ceramic Tint?
Superior Heat Rejection: Thicker and heat-resistant material provides excellent thermal insulation. Enhanced Privacy: Maintains interior visibility while ensuring outsiders cannot see inside easily. UV Protection: Blocks up to 99% of harmful UV rays, reducing skin damage and protecting the car’s interior. Non-Reflective Finish: Unlike metallic tints, ceramic tint does not create a mirror-like effect. Glare Reduction: Minimizes glare from the sun and oncoming headlights, improving driving comfort and visibility. Long-Lasting: Fade-resistant with a lifespan of 10–15 years when properly maintained.

Pricing & Packages
Full Tint Packages ₦130,000: Covers all four windows + back windscreen. ₦200,000: Covers all four windows + back windscreen + front windscreen. Windscreen Tint Packages ₦90,000: 75 VLT Front windscreen only. ₦150,000: Chameleon windscreen tint only. 🚗 Free home service installation within Lagos! (Installation prices may vary for locations outside Lagos.)

Customization Options

Tint Options & Features

Installation & Maintenance

Final Notes for Staff

Staff Knowledge Assessment – Ceramic Tint Film
Instructions: Choose the correct answer for each question.

Module 2 (Training Guide: Glass Fortification Film)
Introduction Welcome to your training on Glass Fortification Film, a premium solution designed to enhance security for vehicle and property glass. This guide outlines the product’s benefits, pricing, installation process, and customer support strategies. By understanding this material, you will be equipped to confidently address customer inquiries and provide exceptional service.

Understanding Glass Fortification Film

Pricing & Installation

Functionality & Installation Process

Customer FAQs & Responses

Customer Service Best Practices

Summary & Key Takeaways

Staff Knowledge Assessment: Glass Fortification Film

Module 3 (Introduction to the Car Tracker Service)
We are thrilled to have you join us at 360 AutoSecure! As part of your onboarding, this guide will provide you with everything you need to know about our Car Tracker service. This will equip you with the knowledge to assist customers, ensuring they have a smooth experience using our products.

Introduction to the Car Tracker Service

Device Installation and Activation

Understanding the Tracking Dashboard

Mobile App Access

Security Features and Alerts

Troubleshooting Common Issues

SMS Commands for Tracker Control

Terms of Service & Privacy Policy

Frequently Asked Questions (FAQs)

Pricing and Subscription Information

Other Key Features

Customer Feedback

Staff Assessment (Car Tracker)
Car Tracker Assessment

Module 4 (Customer Service Staff Guide: Overview of the 4G Dash Camera)
This guide provides a comprehensive overview of the 4G dashboard camera, highlighting its key features, installation process, and common customer inquiries. As a customer service representative, familiarizing yourself with these details will enable you to provide accurate and efficient support.

Key Features of the 4G Dashboard Camera

Installation & Compatibility

Pricing & Warranty

Storage & Recording Duration

Exclusive Features & Benefits

Customer Support & Assistance

Summary

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