When customers purchase the 360 AutoSecure Car Tracker, they will need to have it activated and installed in their vehicle. Here’s how the process works:
Step 1: Request Installation and Account Creation
Upon purchasing the tracker, customers can request installation at their preferred location. A trained technician will be sent to the customer’s chosen address to install the tracker in their vehicle. To get started, the customer will need to send a few details, which will be used to create an account for them on the 360 AutoSecure app.
Step 2: Tracker Installation
The technician will install the tracker in the vehicle at the customer’s preferred location. Typically, the tracker is placed under the dashboard, near the OBD-II port, or in the trunk, depending on the model. For some devices, professional installation is required to ensure proper setup.
Step 3: Download the App and Log In
Once the tracker is installed, the customer will be asked to download the AutoSecure app from either the App Store or Google Play. After downloading, they can log in using the account details created during the installation. Upon logging in, the customer will be able to view their vehicle’s real-time location, see the vehicle’s plate number, and monitor other live location updates for the vehicle.
If assistance is needed at any point, our support team is available to help with any questions or troubleshooting.