Examples (Car Security Business):
1. Objection: “Your car tracker is too expensive.”
- Wrong approach: “That’s the price.”
- Better approach: “I understand your concern. The tracker doesn’t just show location—it also helps with theft recovery and real-time monitoring. It’s more of a long-term security investment. Would you like me to guide you on how it works?” You can also add more benefits like the one of payment unlike other brands where they have to pay yearly or the sever will log them out
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2. Objection: “I need to think about it.”
- Wrong approach: “Okay”
- Better approach: “That’s completely fine. Just to help you decide, is there anything specific you’re unsure about?”
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3. Objection: “I’ll get it later.”
- Wrong approach: Ignoring
- Better approach: “No problem at all. Is there a particular time you’d like me to follow up, or would you prefer I help you schedule it now?”
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4. Objection: “I don’t think I need a dash camera.”
- Wrong approach: “You need it.”
- Better approach: “I understand. Many of our customers felt the same way until they realized it helps provide evidence in case of accidents or disputes. It’s more like an added layer of protection.”
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5. Objection: “Your installation is too far from me.”
- Wrong approach: “That’s your problem.”
- Better approach: “I understand the concern. Let me see if we can arrange a closer option or guide you on the most convenient way to get it done.”
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6. Closing Example:
- “Based on your concern about security, the car tracker would be the best fit. Would you like me to book your installation for today or tomorrow?”